익명 20:52

Problem z Ubuntu 26.04 LTS

Problem z Ubuntu 26.04 LTS

I'm having a problem with Ubuntu 26.04 LTS. After updating from 25.10 to 26.04 beta at first then to the 26.04 LTS and it started freezing, meaning it runs for about 10 seconds and then freezes for about 0.5 seconds. I watch YouTube and it freezes regularly. I do a speed test on the website, and it freezes for 0.5 sec after around 5-10 sec. I play on Steam and it freezes, but I can hear that the graphics card isn't working at the moment—it doesn't make the same noises it normally does. When watching YouTube or running speed tests on the website, the CPU temperature is a maximum of 70 degrees Celsius, and the GPU is 30 degrees Celsius. Everything works fine except for the freezing. My question is, how can I approach this? How can I diagnose the problem? Or what could be the cause?

Command result:

lspci -k | grep -A 3 -E 'VGA|3D|Display'
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Navi 48 [Radeon RX 9070/9070 XT/9070 GRE] (rev c0)
    Subsystem: XFX Limited Device 8811
    Kernel driver in use: amdgpu
    Kernel modules: amdgpu

Update:

After reinstalling Ubuntu 26.04 LTS (clean install), the stutters still occur, i.e. the GPU and VRAM clock speeds drop to zero.

Best regards

Marek



Top Answer/Comment:

I had a similar problem, while way more severe: My laptop (running Ubuntu 26.04 LTS), has random freezes that happen about every 9 hours of use. They are permanent, meaning I have to force a reboot, as even tty doesn't respond. This also leaves no trace in journalctl, and happen even in low-intensity loads.

I was able to "resolve" the bug by forcing the system to only use C-0:

sudo sed -i 's/intel_idle.max_cstate=1/intel_idle.max_cstate=2/' /etc/default/grub
sudo update-grub && sudo reboot

I am now trying to lower the C-state progressively to understand if it's only a problem at very low C-states.


System specs:

OS:

PRETTY_NAME="Ubuntu 26.04 LTS"
NAME="Ubuntu"
VERSION_ID="26.04"
VERSION="26.04 LTS (Resolute Raccoon)"
VERSION_CODENAME=resolute
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=resolute
LOGO=ubuntu-logo

Laptop model and BIOS (unmodified apart from SSD):

bet@bet-XPS-13-9370:~$ sudo dmidecode -t system
sudo dmidecode -t baseboard
sudo dmidecode -t bios
[sudo: authenticate] Password:            
# dmidecode 3.6
Getting SMBIOS data from sysfs.
SMBIOS 3.0.0 present.

Handle 0x0001, DMI type 1, 27 bytes
System Information
    Manufacturer: Dell Inc.
    Product Name: XPS 13 9370
    Version: Not Specified
    Serial Number: [don't know if sensitive, redacted]
    UUID: [don't know if sensitive, redacted]
    Wake-up Type: Power Switch
    SKU Number: 07E6
    Family: XPS

Handle 0x0022, DMI type 12, 5 bytes
System Configuration Options
    Option 1: Default string

Handle 0x0023, DMI type 15, 35 bytes
System Event Log
    Area Length: 4 bytes
    Header Start Offset: 0x0000
    Header Length: 2 bytes
    Data Start Offset: 0x0002
    Access Method: Indexed I/O, one 16-bit index port, one 8-bit data port
    Access Address: Index 0x046A, Data 0x046C
    Status: Invalid, Not Full
    Change Token: 0x00000000
    Header Format: No Header
    Supported Log Type Descriptors: 6
    Descriptor 1: End of log
    Data Format 1: OEM-specific
    Descriptor 2: End of log
    Data Format 2: OEM-specific
    Descriptor 3: End of log
    Data Format 3: OEM-specific
    Descriptor 4: End of log
    Data Format 4: OEM-specific
    Descriptor 5: End of log
    Data Format 5: OEM-specific
    Descriptor 6: End of log
    Data Format 6: OEM-specific

Handle 0x002A, DMI type 32, 20 bytes
System Boot Information
    Status: No errors detected

# dmidecode 3.6
Getting SMBIOS data from sysfs.
SMBIOS 3.0.0 present.

Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
    Manufacturer: Dell Inc.
    Product Name: 0F6P3V
    Version: A00
    Serial Number: /FHZS6S2/CNCMK008C70758/
    Asset Tag: Not Specified
    Features:
        Board is a hosting board
        Board is replaceable
    Location In Chassis: Not Specified
    Chassis Handle: 0x0300
    Type: Motherboard
    Contained Object Handles: 0

Handle 0x0020, DMI type 10, 6 bytes
On Board Device Information
    Type: Video
    Status: Enabled
    Description: "Intel HD Graphics"

Handle 0x0037, DMI type 41, 11 bytes
Onboard Device
    Reference Designation:  Onboard IGD
    Type: Video
    Status: Enabled
    Type Instance: 1
    Bus Address: 0000:00:02.0

Handle 0x0038, DMI type 41, 11 bytes
Onboard Device
    Reference Designation:  Onboard LAN
    Type: Ethernet
    Status: Enabled
    Type Instance: 1
    Bus Address: 0000:00:19.0

Handle 0x0039, DMI type 41, 11 bytes
Onboard Device
    Reference Designation:  Onboard 1394
    Type: Other
    Status: Enabled
    Type Instance: 1
    Bus Address: 0000:03:1c.2

# dmidecode 3.6
Getting SMBIOS data from sysfs.
SMBIOS 3.0.0 present.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
    Vendor: Dell Inc.
    Version: 1.21.0
    Release Date: 07/06/2022
    Address: 0xF0000
    Runtime Size: 64 kB
    ROM Size: 16 MB
    Characteristics:
        PCI is supported
        PNP is supported
        BIOS is upgradeable
        BIOS shadowing is allowed
        Boot from CD is supported
        Selectable boot is supported
        EDD is supported
        Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
        5.25"/1.2 MB floppy services are supported (int 13h)
        3.5"/720 kB floppy services are supported (int 13h)
        3.5"/2.88 MB floppy services are supported (int 13h)
        Print screen service is supported (int 5h)
        8042 keyboard services are supported (int 9h)
        Serial services are supported (int 14h)
        Printer services are supported (int 17h)
        ACPI is supported
        USB legacy is supported
        Smart battery is supported
        BIOS boot specification is supported
        Function key-initiated network boot is supported
        Targeted content distribution is supported
        UEFI is supported
    BIOS Revision: 1.21

Handle 0xF039, DMI type 13, 22 bytes
BIOS Language Information
    Language Description Format: Long
    Installable Languages: 2
        en|US|iso8859-1
        <BAD INDEX>
    Currently Installed Language: en|US|iso8859-1

CPU:

bet@bet-XPS-13-9370:~$ lscpu
Architecture:                x86_64
  CPU op-mode(s):            32-bit, 64-bit
  Address sizes:             39 bits physical, 48 bits virtual
  Byte Order:                Little Endian
CPU(s):                      8
  On-line CPU(s) list:       0-7
Vendor ID:                   GenuineIntel
  Model name:                Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
    CPU family:              6
    Model:                   142
    Thread(s) per core:      2
    Core(s) per socket:      4
    Socket(s):               1
    Stepping:                10
    CPU(s) scaling MHz:      32%
    CPU max MHz:             4000,0000
    CPU min MHz:             400,0000
    BogoMIPS:                3999,93
    Flags:                   fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb r
                             dtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx
                              est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnow
                             prefetch cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust sgx bmi1 avx2 smep bmi2 erms i
                             nvpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp 
                             vnmi md_clear flush_l1d arch_capabilities
Virtualization features:     
  Virtualization:            VT-x
Caches (sum of all):         
  L1d:                       128 KiB (4 instances)
  L1i:                       128 KiB (4 instances)
  L2:                        1 MiB (4 instances)
  L3:                        8 MiB (1 instance)
NUMA:                        
  NUMA node(s):              1
  NUMA node0 CPU(s):         0-7
Vulnerabilities:             
  Gather data sampling:      Vulnerable
  Ghostwrite:                Not affected
  Indirect target selection: Not affected
  Itlb multihit:             KVM: Mitigation: Split huge pages
  L1tf:                      Mitigation; PTE Inversion; VMX conditional cache flushes, SMT vulnerable
  Mds:                       Mitigation; Clear CPU buffers; SMT vulnerable
  Meltdown:                  Mitigation; PTI
  Mmio stale data:           Mitigation; Clear CPU buffers; SMT vulnerable
  Old microcode:             Not affected
  Reg file data sampling:    Not affected
  Retbleed:                  Mitigation; IBRS
  Spec rstack overflow:      Not affected
  Spec store bypass:         Mitigation; Speculative Store Bypass disabled via prctl
  Spectre v1:                Mitigation; usercopy/swapgs barriers and __user pointer sanitization
  Spectre v2:                Mitigation; IBRS; IBPB conditional; STIBP conditional; RSB filling; PBRSB-eIBRS Not affected; BHI Not affected
  Srbds:                     Mitigation; Microcode
  Tsa:                       Not affected
  Tsx async abort:           Not affected
  Vmscape:                   Mitigation; IBPB before exit to userspace

RAM:

bet@bet-XPS-13-9370:~$ sudo dmidecode -t memory
free -h
# dmidecode 3.6
Getting SMBIOS data from sysfs.
SMBIOS 3.0.0 present.

Handle 0x003C, DMI type 16, 23 bytes
Physical Memory Array
    Location: System Board Or Motherboard
    Use: System Memory
    Error Correction Type: None
    Maximum Capacity: 16 GB
    Error Information Handle: Not Provided
    Number Of Devices: 2

Handle 0x003D, DMI type 17, 40 bytes
Memory Device
    Array Handle: 0x003C
    Error Information Handle: Not Provided
    Total Width: 64 bits
    Data Width: 64 bits
    Size: 8 GB
    Form Factor: Row Of Chips
    Set: None
    Locator: System Board Memory
    Bank Locator: Not Specified
    Type: LPDDR3
    Type Detail: Synchronous Unbuffered (Unregistered)
    Speed: 2133 MT/s
    Manufacturer: SK Hynix
    Serial Number: Not Specified
    Asset Tag: Not Specified
    Part Number: H9CCNNNCLGALAR-NVD
    Rank: 2
    Configured Memory Speed: 2133 MT/s
    Minimum Voltage: 1.25 V
    Maximum Voltage: 1.25 V
    Configured Voltage: 1.2 V

Handle 0x003E, DMI type 17, 40 bytes
Memory Device
    Array Handle: 0x003C
    Error Information Handle: Not Provided
    Total Width: 64 bits
    Data Width: 64 bits
    Size: 8 GB
    Form Factor: Row Of Chips
    Set: None
    Locator: System Board Memory
    Bank Locator: Not Specified
    Type: LPDDR3
    Type Detail: Synchronous Unbuffered (Unregistered)
    Speed: 2133 MT/s
    Manufacturer: SK Hynix
    Serial Number: Not Specified
    Asset Tag: Not Specified
    Part Number: H9CCNNNCLGALAR-NVD
    Rank: 2
    Configured Memory Speed: 2133 MT/s
    Minimum Voltage: 1.25 V
    Maximum Voltage: 1.25 V
    Configured Voltage: 1.2 V

               total        utiliz     liber     condiv buff/cache   disponibile
Mem:            14Gi       4,1Gi       7,6Gi       1,0Gi       4,2Gi        10Gi
Swap:           15Gi          0B        15Gi

SSD:

bet@bet-XPS-13-9370:~$ lsblk -d -o NAME,MODEL,SIZE,ROTA,TRAN
sudo nvme list
sudo smartctl -a /dev/nvme0n1
NAME    MODEL                  SIZE ROTA TRAN
loop0                            4K    0 
loop1                        143,9M    0 
loop2                        200,9M    0 
loop3                        406,2M    0 
loop4                        415,9M    0 
loop5                        453,2M    0 
loop6                        504,4M    0 
loop7                        470,2M    0 
loop8                         55,5M    0 
loop9                        470,6M    0 
loop10                        63,8M    0 
loop11                        63,8M    0 
loop12                          74M    0 
loop13                        66,8M    0 
loop14                        66,8M    0 
loop15                        49,1M    0 
loop16                       347,5M    0 
loop17                        49,1M    0 
loop18                        19,6M    0 
loop19                          20M    0 
loop20                       164,8M    0 
loop21                        62,2M    0 
loop22                        16,5M    0 
loop23                       531,4M    0 
loop24                       606,1M    0 
loop25                       531,5M    0 
loop26                       614,5M    0 
loop27                        91,7M    0 
loop28                         1,5G    0 
loop29                         1,5G    0 
loop30                         1,6G    0 
loop31                       371,5M    0 
loop32                         4,3M    0 
loop33                         395M    0 
loop34                         402M    0 
loop35                      1009,1M    0 
loop36                       236,4M    0 
loop37                        18,8M    0 
loop38                        18,8M    0 
loop39                        28,6M    0 
loop40                       174,4M    0 
loop41                        15,7M    0 
loop42                        50,1M    0 
loop43                         828K    0 
loop44                        50,1M    0 
loop45                         828K    0 
loop46                       175,2M    0 
loop47                       175,5M    0 
loop48                       460,6M    0 
loop49                          44K    0 
loop50                       576,1M    0 
sda     STORAGE DEVICE           0B    0 usb
sdb     STORAGE DEVICE           0B    0 usb
nvme0n1 Lexar SSD NM790 2TB    1,9T    0 nvme

GPU:

bet@bet-XPS-13-9370:~$ lspci -k | grep -A 3 VGA
00:02.0 VGA compatible controller: Intel Corporation Kaby Lake-R GT2 [UHD Graphics 620] (rev 07)
    DeviceName:  Onboard IGD
    Subsystem: Dell Device 07e6
    Kernel driver in use: i915

BATTERY:

bet@bet-XPS-13-9370:~$ upower -i /org/freedesktop/UPower/devices/battery_BAT0
  native-path:          BAT0
  vendor:               SMP
  model:                DELL WDK3692
  serial:               59782
  power supply:         yes
  updated:              ven 31 lug 2026, 11:16:30 (13 seconds ago)
  has history:          yes
  has statistics:       yes
  battery
    present:             yes
    rechargeable:        yes
    state:               fully-charged
    warning-level:       none
    energy:              34,5136 Wh
    energy-empty:        0 Wh
    energy-full:         34,5136 Wh
    energy-full-design:  40,7 Wh
    voltage-min-design:  7,4 V
    capacity-level:      Full
    energy-rate:         0,0074 W
    voltage:             8,226 V
    charge-cycles:       N/A
    percentage:          100%
    capacity:            84,8%
    technology:          lithium-ion
    charge-start-threshold:        75%
    charge-end-threshold:          80%
    charge-threshold-enabled:      yes
    charge-threshold-supported:    yes
    icon-name:          'battery-full-charged-symbolic'
  History (voltage):
    1785489329  8,226   fully-charged
    1785489299  8,225   fully-charged
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